Privacy Policy

Privacy Policy
Last updated: October 2026

1. Who Is Responsible for Your Personal Data?

Saintpid Mastering, operating Noisebud, is the data controller for personal data processed through noisebud.se, My Noisebud and Noisebud’s licensing systems, except where another service provider acts as an independent controller for its own processing.

Controller: Saintpid Mastering / Noisebud
Address: Dalkarlsvägen 59, 141 40 Huddinge, Sweden
Email: info@noisebud.com

2. Personal Data We Process

Depending on how you use Noisebud, we may process:

your name and email address;
My Noisebud account information;
country and billing information made available through the purchase process;
information about whether a purchase is made as a consumer or a business;
VAT or tax identification information if you provide it;
product purchases, licenses, entitlements and Noisebud Credits;
Patreon entitlement information where you connect or use Patreon access;
trial, demo and registration status for Noisebud products;
software activation information, such as an installation identifier, a device key generated by the software on your computer, operating system, product and plugin version;
purchase date, amount, currency and tax information relevant to our records;
Creem order and transaction references, and PayPal references for earlier purchases, needed to identify and reconcile a purchase;
support requests and correspondence;
newsletter subscription status and email address if you choose to subscribe;
technical and security information such as IP address, timestamps, login events and relevant system logs where needed for security, licensing or troubleshooting.

Noisebud does not collect or store your payment-card credentials. Payment processing is handled by Creem.

3. Why We Process Personal Data

We process personal data for the following purposes:

to create and administer My Noisebud accounts;
to deliver purchases and manage permanent licenses;
to verify Patreon or other qualifying access;
to manage trials, demos, registrations and license entitlements;
to maintain purchase history and Noisebud Credits;
to provide customer support and respond to requests;
to process withdrawal requests, refunds and complaints;
to prevent fraud, license abuse and unauthorized access;
to maintain accounting, tax and other legally required records;
to send newsletters when you have chosen to subscribe;
to operate and secure the website and My Noisebud.

4. Legal Bases

We use different legal bases depending on the purpose of the processing.

Contract: when processing is necessary to create or administer an account, deliver software, manage a license or entitlement, or otherwise perform a contract with you.
Legal obligation: when information must be retained or used for accounting, tax or other legal requirements.
Legitimate interests: where necessary for proportionate security, fraud prevention, abuse prevention, troubleshooting, support or the protection of Noisebud’s licensing systems and legal rights.
Consent: where consent is required, for example for an optional newsletter subscription or non-essential cookies. You may withdraw consent at any time.

We do not require a general “GDPR consent” in order to process information that is necessary to perform a contract or comply with a legal obligation.

5. Creem and PayPal

Purchases in the Noisebud Store are processed by Creem (Armitage Labs OÜ), which acts as Merchant of Record. Creem receives and processes payment, billing and tax information as an independent data controller under its own Privacy Notice.

Earlier direct purchases were processed by PayPal, which processes payment information according to its own privacy terms.

Noisebud receives only the information made available to us that is needed to identify, record and administer the purchase, license, refund or related transaction.

6. Patreon

If you use Patreon-based Noisebud access, information necessary to verify your membership or entitlement may be obtained from or exchanged with Patreon.

Patreon processes information under its own privacy terms for its platform and payment services.

Newsletter subscription is optional. We use the email address you provide for the purpose of sending Noisebud news and related communications.

You can unsubscribe at any time using the unsubscribe function provided with the newsletter or on the website. Withdrawing newsletter consent does not affect your My Noisebud account, purchases or software licenses.

We do not sell personal data.

Personal data may be made available to service providers where necessary to operate Noisebud, including:

Creem for payment processing, invoicing, tax and refunds;
PayPal for refunds or records relating to earlier direct purchases;
Patreon where Patreon membership is used for software access;
website hosting, infrastructure and security providers;
email or newsletter service providers where applicable;
professional advisers where reasonably necessary;
public authorities where disclosure is required by law.

Service providers acting on our behalf are given access only to the information reasonably necessary for the relevant service and are subject to applicable data-protection requirements.

9. International Transfers

Some service providers may process personal data outside Sweden or the European Economic Area.

Where GDPR requires safeguards for an international transfer, we use or rely on an applicable lawful transfer mechanism, such as an adequacy decision or appropriate contractual safeguards.

10. How Long We Keep Personal Data

We keep personal data only for as long as needed for the purpose for which it is processed or for as long as required by law.

Accounting and transaction records: retained for the period required by Swedish bookkeeping and tax law. Swedish accounting records are generally retained through the seventh year after the end of the calendar year in which the relevant financial year ended.
Permanent license and entitlement records: retained for as long as reasonably necessary to provide and verify the license and to protect the User’s entitlement.
Trial and registration history: retained for as long as reasonably necessary to apply product trial and licensing rules and prevent repeated or abusive trial activation.
Account information: retained while the account is active and thereafter only where needed for licenses, legal obligations, security or the establishment, exercise or defence of legal claims.
Support correspondence: retained for as long as reasonably needed to resolve the matter and, where necessary, document support history or legal claims.
Newsletter data: retained until you unsubscribe or otherwise withdraw the relevant consent, subject to limited suppression records that may be kept to ensure that an unsubscribe request is respected.

11. Your Rights

Subject to the conditions in applicable data-protection law, you may have the right to:

request access to your personal data;
request correction of inaccurate data;
request deletion of data;
request restriction of processing;
object to certain processing based on legitimate interests;
receive certain data in a portable format;
withdraw consent where processing is based on consent.

These rights do not always require us to delete information. For example, we may need to retain transaction records required by bookkeeping or tax law, or information necessary to establish or protect a permanent software license.

To exercise your rights, contact info@noisebud.com.

12. Complaints About Personal Data

If you believe that your personal data has been processed incorrectly, please contact us first so that we can investigate the matter.

You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY): www.imy.se.

13. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure.

No online service can guarantee absolute security. If we become aware of a personal-data breach, we will handle it in accordance with applicable data-protection law.

14. Cookies

Cookies and similar technologies are small pieces of information stored on or accessed from your device when you use a website.

Necessary cookies. Noisebud may use cookies that are strictly necessary for functions you request, such as login sessions, account security, authentication, shopping or checkout functions and other essential WordPress/My Noisebud functionality. Strictly necessary cookies do not require consent where they are necessary to provide the service requested by the user.

Optional cookies. Analytics, advertising, profiling or other non-essential cookies will only be stored or accessed after the user has been given the required information and, where required by law, has actively consented. Rejecting optional cookies must not prevent you from using functions that do not depend on those cookies.

Third-party services. Some features may involve third-party services. If such a service places or reads non-essential cookies on your device, it must not be activated before the required consent has been obtained.

Cookies currently used on noisebud.se:

Cookie / service	Provider	Purpose	Duration
WordPress login and session cookies (`wordpress_`, `wordpress_logged_in_`, `wp-settings-*`)	Noisebud	Sign-in to My Noisebud and account security; only set when you log in	Session up to 14 days
`_GRECAPTCHA` (Google reCAPTCHA)	Google Ireland Ltd	Protects forms and accounts against spam and automated abuse	6 months
Cloudflare Turnstile (challenges.cloudflare.com)	Cloudflare, Inc.	Bot and abuse protection on forms	Session

These cookies are used to provide and secure functions you request and are therefore treated as strictly necessary. Google and Cloudflare process data such as IP address and browser information for this purpose under their own privacy terms (Google, Cloudflare). noisebud.se does not currently use analytics or advertising cookies. If that changes, we will ask for your consent first and update this list.

15. Changes to This Privacy Policy

This Privacy Policy may be updated when our services, providers or legal obligations change. The current version and update date will be published on this page.

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